Effective Monday, March 16 at 6pm through at least April 5, 2020.
Why is ACPL making this decision?
We recognize the important service that libraries provide to our communities in times of crisis like this, and have been trying our best to balance maintaining access to the resources and information that our patrons need while also maintaining the health and safety of the entire community. Thank you all for your support and understanding as we navigate this challenge together.
Will WiFi still be available?
Where can I find reliable information about Coronavirus (COVID-19) in our state?
Visit our local health department’s COVID-19 website resource for day-by-day updates at this site.
A local library is my polling location. What should I do?
* Update 3/27: Most Ohioans will be required to cast their vote by mail for this year’s primary. The deadline for absentee voting has been moved up to April 27th, not June 2nd as was originally announced. More details and FAQ here.
*In-person voting on April 28th will still take place, but only at boards of elections early voting centers, and only for those with disabilities who require in-person voting and those without a home mailing address.
Are library employees being laid off because of this?
Since this is an emergency closure, per our Emergency Policy, all staff will be paid for the hours they were scheduled to work during the closure.
I have overdue items. What should I do?
The good news is that we already don’t have late fees, and that your items automatically renew up to 6 times if no one else has put them on hold.
Due dates that occur during our closure will also be extended and holds suspended. No need to bring in your checked out items…stay home!
What if I have a hotspot checked out that’s due soon?
We won’t be disconnecting overdue hotspots during the library’s closure.
I have books I would like to donate. What do I do?
Book donations at all locations have been suspended until after we re-open. We simply do not have the staff or volunteers on site to handle these until then. Thank you for your understanding and cooperation; you can donate your items during our open hours as soon as we re-open.
I want to access eLibrary resources from home, but what if I forgot my password/pin?
To access our online resources, all you need is your library card number and a password or pin. (In some cases, you’ll also need to set up an account for a resource using the email and password of your choice.)
If you’ve forgotten your password/pin, you can reset it yourself by visiting our catalog. Click on the “Forgot your password?” link and follow the instructions.
You can also email us if you get stuck, and we’ll get back to you as soon as we can.
I know someone in the area who would benefit from your eLibrary resources during this time. What should I tell them?
If you’re 18 years or older and live in Ohio or neighboring counties in W. Virginia, you can open an eLibrary account with us online (This also applies to college students from out of state currently going to school in these places.)
More details about your library card
Note: if you already have a regular account with us, good news–you already have access to all of our eLibrary resources and don’t need to apply for an eLibrary account.
I could use some help accessing your online resources. What should I do?
- Take a cooking class or listen to a lecture on Greek mythology with The Great Courses.
- Stream an award-winning film with Kanopy, or stream or download things to watch right onto your devices using hoopla or AcornTV.
- Crush a craft-a-day challenge with creativebug.
- Listen to your fav actor narrate an audiobook with hoopla and Libby/Overdrive.
- Watch a video tutorial series on how to use your new camera with Lynda.com.
- Start learning another language with Mango Languages.
- Dance in your living room to popular albums with hoopla and Freegal Music.
- Read as many articles in The New York Times online as you want using our free access, along with hundreds of eMagazines.
- Access online home-work help resources
…the list goes on and on!
*Need help accessing our eLibrary resources for the first time? Use Niche Academy’s collection of tutorials and instruction on Freegal, Kanopy, LawDepot, Lynda.com, and more.
What else should I know?
No At-Home delivery of materials, delivery to our Amesville Locker Library, Talking Book services, or volunteer hours at the libraries will occur during this time.
I have a question. Who can I contact?
You can use our general questions form here. We’ll be monitoring email throughout this closure, and you can also call 1-740-737-6008 and leave a message.
There are 2 ways to apply for unemployment benefits in Ohio:
- Online at unemployment.ohio.gov. This website is available 24/7.
- By calling 1-877-644-6562 or TTY 1-614-387-8408 (excluding holidays) 8 a.m. to 5 p.m. Monday through Friday.
If you have questions about any of the above information or wish to engage with the agency further, email UIPerformance@jfs.ohio.gov.